Promotions Policy
Does Ecksand offer promotions, sales, or discount codes?
No, Ecksand does not approach fine jewelry through promotions, seasonal sales, or discount codes.
Jewelry exists to honour life’s most important moments, whether an engagement, commitment, anniversary, or personal milestone. Out of respect for that significance, each Ecksand creation is priced with care from the beginning, reflecting sustainable materials, bench-led craftsmanship, and the human expertise behind it.
By maintaining consistent pricing and foregoing temporary promotions or incentives, every client encounters the same value, level of respect, and consideration at any moment in time.
Why has Ecksand chosen not to follow promotional retail models?
Because independence shapes everything we do.
Ecksand is entirely independent. Our boutiques are owned and operated by the company. We do not work with franchises, external investors, or financial partners whose priorities might influence our decisions.
This independence allows us to focus on what matters most: the quality of each creation, the experience in our boutiques, and the accuracy of the guidance we provide.
Why doesn’t Ecksand participate in events like Black Friday or seasonal sales?
Ecksand follows a pricing philosophy independent of seasonal or promotional retail calendars.
Fine jewelry exists beyond trends and moments. Ecksand creations are often crafted to order or produced in limited quantities, shaped through hours of expert bench-led craftsmanship. This rhythm allows each jewel to receive the attention and masterful care it requires, without compromise.
Will Ecksand ever offer discounts in the future?
Ecksand's approach to pricing is a lasting one. We've built a Maison around consistent, considered pricing, and that's the model we intend to keep.
Fine jewelry is made to honour life's most meaningful moments, and we believe its value should hold steady rather than shift with promotions or seasonal incentives. Each piece is priced with care from the beginning, reflecting sustainable materials, bench-led craftsmanship, and the people behind it. Foregoing discounts is part of how we make sure every client meets the same value and the same respect at any moment in time.
So rather than waiting for an offer that isn't part of how we work, the most rewarding next step is a conversation with a client advisor, who can talk through the options and bring forward a piece that matches your expectations and budget.
Does Ecksand offer loyalty rewards, member discounts, or exclusive offers?
Ecksand does not run a public loyalty program, membership tier, or set of exclusive offers in the way many retailers do.
Fine jewelry is made to honour life's most meaningful moments, and we believe its value should hold steady rather than shift with points, tiers, or seasonal incentives. Each Ecksand creation is priced with care from the beginning, reflecting sustainable materials, bench-led craftsmanship, and the people behind every piece. That consistency is its own form of respect: every client meets the same value at any moment in time.
Where the experience becomes personal is one-to-one. Couples who purchase an engagement ring receive 10% off their wedding bands, a natural way to carry one chapter of a bridal set into the next. And for anything beyond that, our client advisors are always glad to talk through the options and help bring you your piece at the best price possible for your budget.
So if a particular occasion or a signature collection is on your mind, the most rewarding next step is a conversation with an advisor who knows the work and can shape the details around you.
Can Ecksand price-match other fine jewelry brands or past pricing?
Ecksand does not offer price matching, whether against another brand or an earlier price point.
Because our pricing is set with care from the beginning rather than adjusted to the market, there is no promotional figure to match or undercut. Each Ecksand creation reflects sustainable materials, bench-led craftsmanship, and the human expertise behind it, priced honestly from the start. Two pieces are rarely alike for comparison, either, as so much of our work is crafted to order or produced in limited quantities.
What this means for you is straightforward: the price you see is considered, consistent, and the same value every client meets at any moment in time. If you'd like to understand how a particular piece is priced, or talk through the options for what you have in mind, our client advisors are always glad to walk you through it.
Can I get a discount if I order multiple pieces?
Ecksand keeps consistent pricing rather than publishing volume or bundle discounts, so there's no standard multi-piece rate to quote.
That said, building a collection or a bridal set is exactly the kind of moment our client advisors are there for. When you're bringing several pieces together, an advisor can look at the whole picture with you and talk through the options to bring you everything at the best price possible for your budget. It's a conversation shaped around what you're creating, not a fixed formula.
So the most rewarding path for a larger order is a direct one: reach out to a client advisor, tell them what you have in mind, and let them help you put it together.
Pricing Philosophy
How are Ecksand prices determined?
Every Ecksand jewel is priced on three things: the gold or platinum, the stone(s), and the work required to handcraft it.
Sustainable gold and ethical diamonds or coloured stones are sourced directly by the Maison. Then comes the craftsmanship. Each piece is designed and made under one roof in our Montreal atelier, where specialists in gem curation, engineering, casting, stone setting, engraving, and polishing each contribute their part. Every one of those disciplines takes years of training, and all of it goes into the final result.
Because we source our materials directly and produce in-house, there are no layers of intermediaries between the bench and you. That's what lets the price reflect the real value of a piece, the materials and the hours inside it, rather than markups added along the way.
So when you see an Ecksand price, you're seeing what the jewel is genuinely made of and made from: noble materials and the expert hands that shaped them.
Why does Ecksand maintain consistent pricing year-round?
Consistency, for us, is about fairness rather than fixed numbers.
What this means in practice is that we don't move prices for promotions, codes, or seasonal events. It does not mean the price is frozen forever. Fine jewelry is made from real materials, and the cost of gold and diamonds shifts over time, so a piece may be priced differently from one month to the next as those costs change. That is why a diamond quote reflects the market on the day it's prepared for you. What stays constant is the principle behind the number, priced with care from the beginning.
So the consistency you can count on isn't a price that never changes. It's the assurance that whenever you come to Ecksand, you're meeting a fair and considered price, never a temporary incentive designed to move you faster.
Why do Ecksand prices remain the same online and in boutiques?
Because they offer the same experience, simply met in two places.
Ecksand's online store and boutiques are mirrored, not separate channels with separate logic. The same piece carries the same price whether you discover it on the website or hold it in our Montreal or Toronto boutique, and the same quality of service and care follows you across both. An advisor's guidance online is the guidance you'd receive in person, and the price you see is consistent throughout. Where you shop is a matter of preference, never of value.
Why does fine jewelry pricing differ between similar designs?
Two pieces can look alike and still be made of quite different things.
Price follows the materials and the work behind each jewel: the karat and weight of the gold, whether the centre stone is a natural or lab-grown diamond or a coloured gemstone, and the hours of bench work a particular design asks for. A small change in any of these shifts the cost, which is why two similar silhouettes may not sit at the same price.
The reassuring part is that most of this is yours to shape. In most cases, you can choose your gold karat and your diamond type, building a piece around the balance of materials and budget that suits you. And if you have something specific in mind, our team can walk you through the options and tailor the details to match.
Will prices ever go down after I buy?
Because Ecksand doesn't run public promotions or seasonal sales, you won't see your piece discounted shortly after a purchase. There's no sale waiting around the corner that would have rewarded holding off.
What can move, in either direction, is the cost of materials. Our pricing is closely tied to the price of gold and follows industry fluctuations as they happen, so if global gold prices fall, our prices may reflect that shift, just as they rise when those costs climb. It's the same principle whichever way the market moves: prices track the real cost of the materials, not a promotional calendar.
How does Ecksand’s Montreal heritage influence this philosophy?
Montreal has a deep history of jewelry craftsmanship.
In the early twentieth century, the city was one of the most important jewelry hubs in North America, home to major workshops and skilled artisans. While much of that industry has since moved elsewhere, the expertise remains.
Ecksand was founded to contribute to the revival of this heritage. By keeping design, manufacturing, and gem setting in Montreal’s Jewelry Quarter, we preserve rare skills and uphold standards shaped by generations of artisans.
Each creation reflects this commitment to craft, integrity, and independence.
Value & What's Included
What is included in the price of an Ecksand jewel?
Each Ecksand jewel comes with a free deep cleaning as well as our craftsmanship warranty. An engraving is offered on all products that can support an engraving. All resizeable rings also come with one free resize (to be used within one year). Some models cannot be resized due to their setting or design, for example, full eternity rings. Refer to our FAQ for more details.
Does pricing include certification, packaging, and after-care?
Yes. What accompanies your piece is part of its price, not an addition to it.
Every Ecksand jewel arrives with an Ecksand certificate of authenticity. Diamond engagement rings also include a GIA or IGI certificate for diamonds over 0.30ct, so the quality and legitimacy of the stone are documented in full. Each piece is then presented in our signature Ecksand packaging, considered with the same care as the jewel inside it.
After-care follows the same principle. Because every piece is made under one roof in our Montreal atelier, the artisans who shaped it are also the ones who look after it over time. You can read more about our after-care services in our FAQ.
Why does Ecksand pricing feel competitive for its level of craftsmanship?
Ecksand operates through a vertically integrated model.
Design, sourcing, production, and client guidance are handled in-house, which allows the Maison to focus resources where they matter most. By limiting intermediaries and prioritizing responsible production, Ecksand offers considered pricing without sacrificing quality or intention.
Budgets & Alternatives
How does Ecksand support clients with different budgets?
Rather than offering discounts or promotional pricing, Ecksand Client Advisors work closely with you to offer thoughtful guidance, personalization, and expertise.
Ecksand offers a fully personalizable engagement ring shopping experience online and in-boutique, allowing clients to select the design, centre stone, and gold karat that align with individual preferences and parameters. This structure provides immediate flexibility and transparency, empowering clients to explore options at their own pace.
For further guidance, our Client Advisors may assist with more nuanced decisions, such as exploring alternative stone options, adjusting proportions or carat weight, or refining a design to achieve balance. In some cases, clients may also be introduced to pieces from our Private Collection, which are not always presented online.
Does Ecksand offer alternative stones or design options?
Under certain circumstances, Ecksand's client advisors may offer unique diamonds or gemstones from our private collection in order to fulfill a request. If you don't find what you're looking for on our website, please reach out to our team at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com for more details.
Do you offer financing or payment plans?
Yes, we are happy to offer financing through Affirm both in Canada and the US. Please see our financing FAQ for more details.
Custom & Special Projects
Are custom creations priced differently?
Custom projects are priced individually based on design complexity, materials, and production time.
There are no additional flat fees for custom work, though custom pieces will often require more hours from 3D to final polishing which can lead to a higher starting price than an Ecksand design.
While pricing is not discounted, clients are guided throughout the design process to make informed decisions that align with their expectations and framework. Transparency remains central at every stage.
How is pricing determined for bespoke or redesigned pieces?
Each custom project is priced individually, based on the complexity of the design, the materials chosen, and the production time required. Our client advisors will guide you through the entire process to help you make informed decisions that align with your expectations and budget. Transparency remains central at every stage.
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