In-Store Appointments at Ecksand Toronto

Welcome to Ecksand Toronto's dedicated booking platform. Here you can book an appointment at our Toronto location, where our Ecksand Experts can curate the same world-renowned jewelry experience we deliver in Montreal, tailored to you. Enjoy dedicated attention and outstanding service, and discover the Ecksand difference.

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Shopping
Appointments

Ecksand’s Toronto Store

162 Cumberland Street, Unit 50, Toronto, Ontario, M5R 1A8

Business hours

Monday to Friday:
Saturday:
Sunday:

11 am - 6 pm
10 am - 5 pm
12pm - 4pm

Sunday to Wednesday, appointments only.

Looking for our Montreal store services?

Discover Ecksand’s headquarters and atelier in Montreal, the creative heart behind our exquisite collections. Book a personalized appointment with our expert artisans to explore exclusive pieces and experience the exceptional craftsmanship that defines Ecksand. 

Appointment FAQS

Where is the Ecksand Toronto store located?

Our Toronto store is located at 162 Cumberland Street, Unit 50, Toronto, Ontario, Canada.

What are your Toronto store hours?

We’re open Monday to Friday from 11 AM to 6 PM, Saturday from 10 AM to 5 PM, and Sunday from 12 PM to 4 PM.

Can I come to the store without an appointment?

For a truly seamless and catered service, we always recommend booking an appointment. On days where we accept walk-ins, we operate on a first-come, first-serve basis.

How long is an appointment?

Each session is between 30-60 minutes long, dedicated solely to you, ensuring that you receive the attention and assistance you deserve.

I'm running late. Can I reschedule?

We understand that life can be unpredictable, so if you're running late, don't fret! Reach out to our team, and we'll do our best to accommodate you with a 15-20 minute grace period. However, to best serve all our clients, if we haven't heard from you after that time, we may have to give up your appointment or shorten it. Rest assured, we'll make every effort to find the best solution for you, whether it's rescheduling or adjusting the duration of your appointment. Your satisfaction is our top priority at Ecksand.

Are appointments free?

Yes, absolutely! All appointments in our store are complimentary. We invite you to explore our exquisite collections and discuss your preferences with our expert jewellers, all at no cost. This is part of our commitment to providing you with a personalized and luxurious shopping experience.

What should I bring to my appointment?

Prepare to bring nothing but your imagination and impeccable taste! We encourage you to explore our website and curate a shortlist of the pieces that capture your eye. If you're considering designing a custom jewel, having a clear idea of what you envision can be incredibly beneficial. This preparation will help us tailor the consultation to your preferences and ensure a truly personalized experience.

virtual consultation phone with ecksand jewels

Prefer to talk to us from the comfort of your home?

Experience the luxury of Ecksand from anywhere with our virtual consultations. With over 60 years of combined expertise, we bring our accessible high-end service directly to you, online.

Need extra help?

For product-specific questions and inquiries related to past or pending orders, please:

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