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For product-specific questions and inquiries related to past or pending orders, please:
Welcome to Ecksand's exclusive booking platform, where every appointment is a carefully curated experience tailored just for you with our experts. Our appointments are designed to provide you with undivided attention and personalized service, ensuring that every moment spent with us is truly unforgettable.
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632 Cathcart Street Montreal, Quebec, Canada H3B 1L9
Monday to Friday:
Saturday:
Sunday:
11 am - 6 pm
10 am - 5 pm
12pm - 4pm
For a truly seamless and catered service, we always recommend booking an appointment. On days where we accept walk-ins, we operate on a first-come, first-serve basis.
Each session is one hour long, dedicated solely to you, ensuring that you receive the attention and assistance you deserve.
We understand that life can be unpredictable, so if you're running late, don't fret! Reach out to our team, and we'll do our best to accommodate you with a 15-20 minute grace period. However, to best serve all our clients, if we haven't heard from you after that time, we may have to give up your appointment or shorten it. Rest assured, we'll make every effort to find the best solution for you, whether it's rescheduling or adjusting the duration of your appointment. Your satisfaction is our top priority at Ecksand.
Yes, absolutely! All appointments in our store are complimentary. We invite you to explore our exquisite collections and discuss your preferences with our expert jewellers, all at no cost. This is part of our commitment to providing you with a personalized and luxurious shopping experience.
Prepare to bring nothing but your imagination and impeccable taste! We encourage you to explore our website and curate a shortlist of the pieces that capture your eye. If you're considering designing a custom jewel, having a clear idea of what you envision can be incredibly beneficial. This preparation will help us tailor the consultation to your preferences and ensure a truly personalized experience.
Experience the luxury of Ecksand from anywhere with our virtual consultations. With over 60 years of combined expertise, we bring our accessible high-end service directly to you, online.
For product-specific questions and inquiries related to past or pending orders, please:
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