The Ecksand Experience

Customer Service

Book Complimentary Appointment
Logo for Ecksand, a Montreal-based brand for Canadian-made fine jewelry.
Free Shipping
Icon for Ecksand's commitment to sustainable practices and recycled gold for Canadian-made jewelry.
Easy Returns and Exchanges
Ecksand's diamond logo, representing our Canadian-made fine jewelry.
Custom Ring Services
The custom design process for a Canadian-made diamond engagement ring at the Ecksand jewelry workshop.

Engagement Ring Personalization

Customize every detail, from the diamond shape and setting to the metal type, ensuring your ring is as unique as your love story– All done online.

Start Building Your Diamond Ring
A collection of loose Canadian-made Ecksand diamonds in pear, asscher, and round cuts with a jeweler's loupe and tweezers.

Diamond Upgrade

Looking to upgrade your diamond? We offer a seamless process to enhance your existing diamond, giving you more brilliance without compromising on quality.

Learn About Diamond Upgrade
lifetime warranty ecksand customer service experience

Lifetime Warranty

We stand behind the quality of our craftsmanship. Explore our warranty policy to see how we protect your investment and ensure long-lasting satisfaction with your jewelry.

Warranty Information
Woman unboxing her Canadian-made Ecksand jewelry, wearing a yellow gold necklace and a matching gold bangle.

Repurposing Old Jewelry

Give new life to old treasures. Our repurposing services allow you to transform outdated or heirloom jewelry into something contemporary and meaningful.

Discover Repurposing Services
Green envelope icon for Ecksand's email newsletter.

Drop a line

Email us
Ecksand contact us telephone icon.

Call us

1-866-726-7263
Ecksand Canadian jewelry contact phone icon.

Shop from home

Book a virtual consultation
Ecksand Montreal jewelry boutique storefront icon.

Shop in-store

Book an appointment

Visit the Ecksand Montreal Maison

The Ecksand Montreal jewelry store, a modern showroom displaying Canadian-made engagement rings and other fine jewelry.
Ecksand Montreal storefront display featuring Canadian-made yellow gold diamond necklaces, dangle earrings, and a ring.
The Ecksand jewelry boutique storefront in Montreal, a destination for Canadian-made fine jewelry.
The modern interior of the Ecksand Montreal showroom, featuring displays of Canadian-made fine jewelry.

632 Cathcart Street Montreal, Quebec, Canada H3B 1L9

Business hours

Tuesday to Friday:
Saturday:
Sunday:

11 am - 6 pm
10 am - 5 pm
11 am - 5 pm

By appointments only.
Book Appointment Montreal

Visit the New Ecksand Toronto Store

The storefront of Ecksand's Montreal boutique, a Canadian fine jewelry store with a modern glass and brick design.
Inside the Ecksand Montreal showroom, a modern space for Canadian-made engagement rings, diamonds, and fine jewelry.
The Ecksand Montreal boutique, home to Canadian-made fine jewelry like diamond engagement rings and wedding rings.
The Ecksand Montreal jewelry store, with modern displays showcasing Canadian-made engagement rings and fine jewelry.

162 Cumberland Street Unit 50 Toronto, Ontario, Canada M5R 1A8

Business hours

Tuesday to Friday:
Saturday:
Sunday:

11 am - 6 pm
10 am - 5 pm
11 am - 5 pm

By appointment only.
Book Appointment Toronto

Customers Love Ecksand

A woman's hand wearing a Canadian-made three-stone oval diamond engagement ring.
5

Went here with my boyfriend and loved our experience. Great and transparent service. Good offering and very good quality.
- Lina Marie C
2023-04-04
A couple kisses celebrating their engagement with a Canadian-made diamond engagement ring and necklace from Ecksand.
5

Excellent service and product. We will definitely buy from them again in the future. Thank you Ecksand team
- Ben D M
2025-01-16
A woman wears a Canadian-made oval diamond engagement ring and a gold wedding band in a gentle embrace.
5

Great experience! Got the engagement ring and the wedding bands. The quality is amazing at very reasonable prices. The service is great too. Highly recommended!
- L C
2023-05-09