Visiting the Ecksand boutique in Montreal is an exciting step toward finding the perfect engagement ring, wedding band, or fine jewelry piece. To make the most of your appointment, it’s important to understand our handcrafted process, production timelines, and how to prepare for your visit. This guide will walk you through everything you need to know before your visit.
Unlike mass-produced jewelry, every Ecksand piece is made in our Montreal atelier using ethical materials and expert craftsmanship. Each engagement ring and wedding band is made specifically for our clients. While all models are available for in-person viewing, only a select few are ready for immediate purchase.
Here’s what to expect for production timelines:
If you have a special date in mind for a proposal or event, we recommend booking your consultation in advance to align with these timeframes. If you have an urgent request, please email our sales team at sales@ecksand.com, and we’ll do our best to accommodate you.
Learn more about Ecksand.
Having a budget in mind before your visit will help us guide you toward the best options for your needs. Whether you’re looking for an engagement ring, wedding band, or fine jewelry, we can work within any budget. However, without a general range, it can be challenging to refine options and offer tailored recommendations.
A budget helps determine:
If you’re unsure of your budget, please refer to our guide on budgeting for an engagement ring. Our team can also walk you through different price points and options during your appointment.
While walk-ins are welcome, we recommend booking an appointment to ensure a dedicated jewelry specialist is available to assist you.
We understand that delays happen. If you’re running behind, please call us as soon as possible. We offer a 15-minute grace period—if you arrive within this window and we’re fully booked, we’ll adjust your appointment to a shorter session to accommodate other clients. If you arrive after the grace period without prior notice, we may need to reschedule your appointment to ensure each client receives dedicated service.
Before your visit, explore our website and save any jewelry designs that catch your eye. It’s helpful to have a general idea of your budget and timeline, especially for engagement rings or custom pieces. This allows our experts to provide tailored recommendations that align with your vision and ensure a seamless experience. If you’re unsure where to start, our team will guide you through every step.
At Ecksand, we embrace individuality and comfort. Whether you're coming from a yoga class or preparing for a black-tie event, you're welcome to our store as you are.
Absolutely! We carry a large selection of rings in-store. However, our bridal jewelry is made to order, meaning each piece is handcrafted specifically for you in our Montreal atelier. Engagement rings and wedding bands take 5 weeks to complete, while fine jewelry requires 3 weeks if not already in stock at our Montreal location.
Some pieces may be available on a shorter timeline, depending on their design and materials. Reach out to our team with your specific delivery date, and we’ll do our best to accommodate your request. A rush fee may apply. Please refer to our Shipping & Delivery FAQ page for more information.
Yes, we offer fully custom designs. The process typically takes around 6 weeks, allowing time for design consultation, stone selection, and handcrafting. Please note that this timeline may change depending on the complexity of your design and material availability. Browse our custom ring gallery.
We accept various payment methods and offer financing options. Visit our Orders & Payments page for details.
Absolutely! Your furry friends are always welcome in our store.
Proper care ensures jewelry longevity. Visit our Product Care page for tips on cleaning, storing, and maintaining your pieces.
For any questions before your visit, feel free to contact us at 514-804-7263.
Visiting the Ecksand boutique in Montreal is an exciting step toward finding the perfect engagement ring, wedding band, or fine jewelry piece. To make the most of your appointment, it’s important to understand our handcrafted process, production timelines, and how to prepare for your visit. This guide will walk you through everything you need to know before your visit.
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