Ecksand ethical fine jewelry knows no bounds, that’s why our shipping service is always free of charge. We ship internationally for free without compromising the safety of your jewelry. With our confidential FedEx priority fully-insured parcel, your Ecksand order is shipped to you safely, always gift wrapped in Ecksand’s signature packaging.

If your country is not on the list at Checkout, please get in touch with us by phone at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com.

Here’s how we make sure your order is shipped safely:

• Your parcel is exclusively sent with confidential FedEx priority fully-insured shipping
• We require a signature upon delivery of your order
• We don’t ship to PO boxes
• FedEx allows us to track your package until it gets to you

PLEASE SEE OUR RETURN SHIPPING POLICIES AT RETURNS OR AT RESIZE.

We make sure your Ecksand order is safely shipped to you by only using a confidential FedEx fully-insured priority parcel.

Ecksand can ship to any location where our service providers allow fully-insured shipping. At checkout, if your country is not listed as an option for delivery, please get in touch with us by phone at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com. Please note that we are not shipping to P.O. boxes and military bases.

For international orders

Ecksand does not charge taxes on orders shipped outside of Canada. All orders shipped outside of Canada may be subject to any local taxes and custom duties due on delivery. You can check with your local authorities prior to placing an order to find out more about the taxes and duties that may be charged.

Ecksand offers its engagement rings, wedding rings, and fine jewelry to customers across the globe. For orders shipped in Canada, the product prices displayed at checkout are inclusive of the federal provincial tax according to the province the order is shipped to. For orders shipped in other regions, the product prices displayed at checkout are exclusive of all taxes and duties.

Canada

Taxes are calculated according to your billing address. These are the tax rates charged to your Ecksand order depending on the Canadian provinces:

• Alberta - 5% GST
• British Columbia - 5% HST
• Manitoba - 5% GST
• New Brunswick - 15% HST
• Newfoundland & Labrador - 15% HST
• Northwest Territories - 5% GST
• Nova Scotia - 15% HST
• Nunavut - 5% GST
• Ontario - 13% HST
• Prince Edward Island - 5% GST and 10% PST
• Quebec - 14.975% QST
• Saskatchewan - 5% GST
• Yukon Territories - 5% GST

If you have tax-exempt status, please call us at 514-804-7263 (toll free: 1-866-726-7263) or send us an email at sales@ecksand.com.

International

Ecksand does not charge taxes on orders shipped outside of Canada at checkout on Ecksand.com. All orders shipped outside of Canada may be subject to any local taxes and custom duties due upon delivery. You can check with your local authorities prior to placing an order to find out more about the taxes and duties that may be charged.

We pride ourselves on offering world-wide complimentary shipping with the purchase of an Ecksand jewel.

For Fine Jewelry items, your order is shipped within 3-4 weeks.

For bridal rings (Engagement Rings and Wedding Rings) and custom jewelry, each are made to order to adjust the design to any of your specific requests. Handcrafted in our atelier by our master jewellers, you get an ethical high-quality jewel shipped within 5-6 weeks.

Need your bridal ring in less than 6 weeks? We can prioritize the handcrafting of your ring for a CA$300 rush fee on selected items. For more details, contact us at sales@ecksand.com or by phone at 1-866-726-7263.

If you’d like to change the delivery address after your order has been placed, please get in touch with us at sales@ecksand.com or call us at 514-804-7263 (toll-free: 1-866-726-7263).

Your satisfaction is our top priority, and we’ll do everything to ensure that your Ecksand jewel surpasses your expectations. If you need to return your Ecksand order, we’ve got you covered. 

Returns are accepted within 10 days from the date of availability (total refund excludes a 5% restocking fee). Beyond this time frame, all sales are considered final, and no returns will be accepted. Before returning your jewel, see if your order qualifies for a return below.

Items that do not qualify for Return are: 

• Improperly packaged items
• Damaged and used items
• Items that have been altered, engraved, or resized, before or after pickup or delivery
• Custom or personalized items that have been altered in any way (including the alteration of the stones, the design, or the engraving) 
• Items previously exchanged
• Items missing their certification or paperwork
• Items over $15 000 CDN in value
• Items returned 10 days after the date of availability (date indicated as "DELIVERY" at the top right of your invoice)
• Items sold through Ecksand’s Sample Sale
• Eternity rings
• Wedding rings (While returns are not accepted, resizes are possible on select items. See our Resize policy here)
• Engagement rings (While returns are not accepted, exchanges are possible on select items. See our exchange policy below)
• When "final sale" is mentioned on the item page.

Ecksand Diamond Engagement Rings only qualify for an exchange of the ring setting with a fee, depending on the new ring style selected. The diamond set in the ring is final sale. To exchange your ring setting, contact us at sales@ecksand.com or by phone at 514-804-7263 for a quote. Learn more about our exchange policy below.

Please note that in the event of a return or an exchange, a flat-discounted rate of CA$130 will be charged for two-way fully insured overnight shipping with FedEx.

Returning a ring for a resize? See our Resize section.

It’s safe and easy to return your Ecksand jewel to our atelier. Both online orders and in-person purchases at the Montréal Ecksand store can be returned either at the Montréal store or by mail following our return policy.

When you prepare your Ecksand order for return, pack it safely with all the documentation that came with the original order before dropping it off at our boutique during business hours.

Want to schedule a return by mail? 

Pack your order safely with all the documentation that came with the original order, then get in touch with us at sales@ecksand.com, or call us at 514-804-7263 (toll-free: 1-866-726-7263) to receive your FedEx priority fully-insured shipping label. 

You will be able to ship back your Ecksand item(s) with this FedEx shipping label at a flat-discounted return shipping fee of CA$130. Please note that shipping charges are not refundable. The flat-discounted return shipping fee of CA$130 will be deducted from your refund amount.

Please refer to the “What is Ecksand’s Return Policy?” tab to know if your order qualifies for return or exchange.

Thinking about another Ecksand jewel? No worries, you can exchange selected Ecksand jewels within 10 days of availability as indicated on your invoice, free of charge. We will provide you with a store credit to place a new order. 

For diamond engagement rings, contact our experienced team for Design Expert advice at sales@ecksand.com, or call us at 514-804-7263 (toll-free: 1-866-726-7263).

Additional exchange information

Please note that shipping charges are not refundable. The flat-discounted return shipping fee of CA$130 will be deducted from your store credit.

Please refer to the “What is Ecksand’s Return policy?” tab to know if your order qualifies for return or exchange.

We’re proud to handcraft each one of our jewel to perfection. We're sorry to hear that you want to process a final return. Our return policy is made possible on all Ecksand fine jewelry within 10 days of receiving your jewel.

On Fine Jewelry items only, you can opt for a full store credit or a refund minus a restocking fee of 5%.

Engagement Rings and Wedding Rings are final sale.

Additional refund information

Please note that shipping charges are not refundable. The original shipping fee and a flat-discounted return shipping fee of CA$130 will be deducted from your store credit.

Go to “What is the Ecksand return policy?” to know if your order qualifies for return or exchange.

Want to schedule a return by mail? Get in touch with us at sales@ecksand.com or call us at 514-804-7263 (toll free:1-866-726-7263).

In Montreal? Drop off your order at the downtown Montreal store at 632 Cathcart Street during our business hours.

At Ecksand, we are passionate about creating rings that will represent your love, now and forever. This is why we provide our engraving service, free of charge, so you can customize your Ecksand wedding ring with a personal touch. Through our engraving service, you can add up to 15 characters of the message of your choice to your engagement or wedding ring, free of charge. Please note that we cannot accept returns on any engraved jewels.

Free engraving does not apply to items included in Ecksand’s Sample Sale.

Our team wants your Ecksand ring to feel and look great for a lifetime! That’s why we offer your first resize free of charge*. Our resize includes a cleaning service in which your ring will be polished to perfection. Enjoy your ring like it's brand-new again.

Additional information

*First free resize applies to Ecksand Engagement Rings. Conditions may apply for Ecksand Fine Jewelry and Wedding Rings, given that certain styles are not resizable.

If a second resize is required, a fee will be charged.

Please note that our free resizing service does not apply to Final Sale items. Any jewel that has been resized is not returnable.

We resize your ring in our low-emission atelier in downtown Montreal, Canada, within 21 business days.

Leaving town next week to pop the question on a romantic getaway? We can resize your ring in 5 business days for a rush fee of CA$150.

To know your ring size, you can use the Ecksand size guide available here. However, if you’re not sure or don’t have a ring that fits you perfectly, you can go to a jewelry store near you and they will give you your ring size.

When you place an order at Ecksand, we send you a confirmation email with the details of your order. Once your order is confirmed, we email you an invoice where the “READY-FOR” date at the top right-hand corner informs you about the date of readiness of your order.

Picking up the order at the Ecksand Montreal store? Our Ecksand experts will contact you once your order is ready to schedule a pick-up.

Is your order delivered to you? When your order is ready, we ship it to you with our free FedEx priority fully-insured shipping service. 

Please note that Ecksand does not assume responsibility for any delays in shipping beyond our control.

Ecksand ethical fine jewelry knows no bounds, that’s why the shipping is free of charge for international orders without compromising the safety of your jewel. With our confidential FedEx priority fully-insured parcel, your Ecksand order is shipped to you safely, always gift-wrapped in Ecksand’s signature green jewelry box with the Ecksand shopping bag - all made with recycled materials.

If your country is not on the list at Checkout, please get in touch with us by phone at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com and we will find a way to ship your order.

Here’s how we make sure your order is shipped safely:

• Your parcel is exclusively sent with confidential FedEx priority fully-insured shipping
• We require a signature upon delivery of your order
• We don’t ship to PO boxes
• FedEx allows us to track your package until it gets to you

We make sure your Ecksand order is safely shipped to you by only using a confidential FedEx fully-insured priority parcel.

Ecksand can ship to any location where our service providers allow fully-insured shipping. At checkout, if your country is not listed as an option for delivery, please get in touch with us by phone at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com; we will find a way to ship your order.

We pride ourselves on offering world-wide complimentary shipping with the purchase of an Ecksand jewel.

For Fine Jewelry items, your order is delivered within 3-4 weeks.

For bridal rings (Engagement Rings and Wedding Rings) and custom jewelry, each are made to order to adjust the design to any of your specific requests. Handcrafted in our atelier by our master jewellers, you get an ethical high-quality jewel delivered to your door within 5-6 weeks.

Need your bridal ring in less than 6 weeks? We can prioritize the handcrafting of your ring for a CA$300 rush fee.

Ecksand offers its engagement rings, wedding rings, and fine jewelry to customers across the globe.

International
Ecksand does not charge taxes on orders shipped outside of Canada at checkout on Ecksand.com. All orders shipped outside of Canada may be subject to any local taxes and custom duties due upon delivery. You can check with your local authorities prior to placing an order to find out more about the taxes and duties that may be charged.

Your satisfaction is our priority and we do everything to assure that your Ecksand jewel surpasses your expectations. If you’re outside of Canada and would like to return your Ecksand order, please check the Ecksand Return Policy for more information.

Returning a ring for a resize? For more information see our Resize section here.

We are proud to offer our fine jewelry directly to you through exclusive channels so that shopping at Ecksand is easy for you. You can shop our exquisite Ecksand jewels through our online store at ecksand.com, or you can stop by the Ecksand downtown Montreal jewelry store. In the event you’d like to be helped in purchasing an Ecksand jewel, we’ll be glad to place an order for you on the phone at 514-804-7263 (toll-free: 1-866-726-7263) or by email at sales@ecksand.com. You can also make an appointment to meet with a specialist here.

Ordering online is fast, easy and our reliable shipping service guarantees you get your Ecksand order as fast as we can. If you happen to be in Montreal and want to pick up your order at the Ecksand jewelry store located at 632 Cathcart street, H3B 1L9, get in touch with us at sales@ecksand.com or call us at 514-804-7263 (toll free: 1-866-726-7263).

At Ecksand, we’re proud to handcraft each one of our jewels to perfection. In the event you would like to cancel your order, please see your options below:

• On Fine Jewelry items only, you can opt for a full store credit or a refund minus a restocking fee of 5%
• Our Engagement Rings, Wedding Rings, and Custom Jewelry are final sale*. 

*Credit store and refunds are not applicable.

Here at Ecksand, we offer the possibility to do a third-party appraisal for a fee, to ensure that your jewel is protected forever. A third-party appraisal gives you the opportunity to know that your jewel’s value is near to what you paid for it and allows you to insure your jewel for its full replacement value. An official appraisal makes you eligible for the full financial investment depending on your insurance company, should your jewel ever be lost, stolen or damaged.

At Ecksand, we take pride in our ethical, handcrafted jewels. That’s why it’s important to us that you receive a jewel that’s the right fit for you! If your bracelet or necklace is too long, we can shorten the length for a fee of CA $10 per inch. If you find that your bracelet or necklace is too small, or too short, we can extend it for a fee of CA $50 per inch.

*Please note that our After Sale services, including length adjustments, do not extend to products offered in Ecksand’s Sample Sale.

The Ecksand online store accepts the following payment methods:

Credit Card: Visa, MasterCard, Amex, Union Pay.

The total will be charged to your card upon placing the order. Ecksand online store (ecksand.com) features a fast and secure guest checkout assuring that we do not keep credit card information on file for your own security.

PayPal: Shop easily online with PayPal. By using PayPal you do not have to enter your credit card details on the website. Your account through PayPal will be charged once your Ecksand order is completed.

By Phone: You may also process your payment securely by phone with the help of an Ecksand expert.

BNPL: Affirm

Located in the heart of downtown Montreal, the Ecksand jewelry store makes it easy for you to have access to ethical and sustainable fine jewelry. We’re happy to offer multiple methods of payment to satisfy your preferences. In our downtown Montreal jewelry store, we accept the following methods of payment:

Credit Card: Visa, MasterCard, Amex, Union Pay.

PayPal: With the help of our sales associates, you can use PayPal to shop Ecksand in-store.

Certified check

Cash

BNPL:  Affirm

On the Ecksand Online Store, every purchase is made with maximum security thanks to full advanced encryption services (SSL) which encrypt the connection between your browser and Cloudflare, and from Cloudflare to your server. We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order whether by Phone or through the Online Store. Our Payments department may carry out anti-fraud checks before approving the transaction; they may contact you for further details before confirming the order.

Ecksand was founded on the premise that jewelry is forever. So it’s no wonder that our jewels can deliver a lifetime of beauty. That’s why at Ecksand we offer our special Ecksand Lifetime Craftsmanship Warranty to all Ecksand customers on all our products.

*The Lifetime Warranty does not extend to products included in Ecksand’s sample sale.

The basics covered by E.L.C. Warranty extend to all fine jewelry, including but not limited to Ecksand engagement rings. The E.L.C. Warranty covers all defects incurred during the craftsmanship process, i.e. craftsmanship defects. In order to be considered a craftsmanship defect, our jewellers must assess that in fact, this defect was a result of craftsmanship and not of normal wear and tear for example. The E.L.C. Warranty is a lifetime of coverage on all Ecksand jewelry. If the damage to your jewelry is due to a craftsmanship defect, Ecksand will repair or replace the parts in question free of charge. In some circumstances, you will have to pay a fee. In exceptional circumstances only will Ecksand replace the entire item free of charge.

Please note that our E.L.C. Warranty is no longer available on Ecksand jewels that have been altered by companies other than Ecksand.

To make sure our engagement rings are perfectly comfortable for you to wear every day, we offer a free* first resize on your Ecksand Engagement Ring.

*Learn more about our Resize policy here.

The E.L.C. Warranty covers every Ecksand jewelry piece, including but not limited to custom rings unless the diamonds or gems are provided by the customer.

Center stones or diamonds are not subject to the lifetime warranty. We encourage our customers to get their jewelry insured by their personal insurance. If a center stone is loose, Ecksand customers can bring their jewelry in for a complimentary check up. The warranty does not cover the loss of a center stone. In the case of a loss, Ecksand customers are invited to contact their personal insurance.

The E.L.C. is available only to the individual who directly purchased the jewelry from Ecksand. To benefit from the warranty and the services it provides, Ecksand requires: (i) a proof of purchase; (ii) that all prior services on your jewelry have been done at Ecksand. Maintenance, repair, upgrading, sizing, or other services performed by an individual or company other than Ecksand after your purchase from Ecksand will void the E.L.C. Warranty. In order to maintain coverage of the E.L.C. Warranty, Ecksand requires a regular cleaning and inspection every year starting from the time of your original purchase.

Our Ecksand jewels are so versatile you can wear them with everything, every day. That’s why we offer our customers a first-time free* cleaning and polishing for all of our bridal rings (Engagement and Wedding rings) instead of our standard fee of CA$130+tax for gold, and CA$170+tax for platinum. Renew your love for your bridal rings and receive them straight from the atelier, like they’re brand-new again.

*Please note that our free first-time cleaning services apply to Engagement and Wedding rings only. In the event that you require another cleaning, or you’d like to clean your Fine Jewelry, a CA$130+tax or CA$170+tax fee will be charged. Our Aftercare services do not extend to products included in Ecksand’s Sample Sale.

Keep your jewelry in great condition without the use of any harsh chemicals to keep our water supply clean and your jewels sparkling with happiness. Cleaning your Ecksand jewelry at home has never been easier!

Step One: Grab your supplies. These are easy supplies you’ll find at home - no venturing to the store is required. You need:

• Soft bristle toothbrush
• Eco-friendly mild soap
• A clean empty cup

Step Two: Mix warm water with a few drops of soap in the cup.

Step Three: Dip the toothbrush in the mixture and gently brush your diamond or gemstone engagement ring, making sure to go under and around the stones and setting. You can repeat this process 2-3 times for extra brilliance. Lastly, rinse your jewel with warm water and pat it dry with a soft microfiber cloth.

Worth noting: Do not attempt this over a sink with an open drain to avoid the risk of dropping the jewelry into the drain.

You’ve had a few pieces of jewelry sitting in your jewelry box for long enough! The beauty about fine jewelry and why we love this world so much is because it’s one of the few industries where the value of the materials is noble enough to recycle. We adore giving a new life to old jewels and gems. Keeping the sentimental attributes and value are two elements that we pride ourselves on doing quite splendidly. Our Ecksand atelier works with jewels from all across the world to reintegrate into new modernized designs. Start repurposing and contact us by phone at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com to find out what would be the best direction and design for you.

There are certain elements of a piece of jewelry you own that you love and certain things you love less. What to do? Our Ecksand team of jewellers and designers will assess the piece and see what is usable in a newly designed jewel and what is not. If there are materials that are not usable but still hold value we will be able to apply credit toward your newly designed Ecksand jewel.

At Ecksand, we love to recycle! It’s a sustainable way of doing business and it makes us proud of what we do at Ecksand. You can send your old pieces of jewelry to our headquarters via our shipping service or bring them in at the Montreal downtown store. There, we will assess the jewel’s value, and contact you with further information on how you can receive Ecksand store credit.

Our low-emission Ecksand atelier works with jewels from all across the world to reintegrate into new modernized designs. Your loose stones or old jewelry piece can be sent to our workshop for inspection and assessment. You can also drop in the Ecksand Montreal store during our opening hours.

Start repurposing now by contacting us by phone at 514-804-7263 (toll free: 1-866-726-7263) or by email at sales@ecksand.com.

*Please note that Ecksand is not held responsible for any packages lost in the mail.

At Ecksand, we offer a lifetime diamond upgrade service on GIA-certified round natural untreated and unenhanced diamonds. You are welcome to bring back the ring you bought from Ecksand for a diamond upgrade service with no restocking fee applied.

Whether you order online or stop by the Montreal jewelry store, all Ecksand jewels are gift-wrapped in Ecksand’s signature eco-friendly packaging with the Ecksand shopping bag, the Ecksand certificate of authenticity and any other documentation associated with your jewel (e.g. The number to your GIA report).

Too often clients are forced to sacrifice the ultimate luxurious experience and excellent craftsmanship for competitive pricing. Ecksand is built on ensuring that our clients will never have to make this choice. At Ecksand, when it comes to fine jewelry, you can have it all. No more compromising on design, quality, and price. No more worries about your jewels' durability. Welcome to Ecksand, where we go the extra mile with design and customer service to surpass all your expectations. Behind the scenes of our low-emission Canadian workshop and our office, you will discover a tight-knit group of passionate people all striving to ensure that you get the finest, 100% sustainable jewelry, at unparalleled pricing.

By ethically sourcing our diamonds, our gemstones and our pearls, and curating an extraordinary team of expert gemologists, jewellers, and top designers with decades of cumulative experience, we pave the path for a new way to relate to your jewelry. With Ecksand, your buying experience is like no other. To learn more about the unique experience we offer, click here.

At Ecksand, we never jeopardize the quality and you get the best pricing in the market. It seems impossible but doing things our way saves you money: we carefully monitor the use of our materials; we source our diamonds and gemstones directly from conflict-free mines and offer ethical cultured options; our pearls come from long-term relationship farms; we promote efficient waste management; and we’re careful about the budgeting of our marketing activities. By cutting the middlemen markups and improving our waste management on a daily basis, you have access to Canadian-made sustainable fine jewelry at unparalleled pricing.

Proud of our Canadian heritage, our headquarters are located in downtown Montreal in Canada in the city’s jewelry district. Our jewelry store, atelier and office lie in the same building at 632 Cathcart Street, H3B 1L9, Montreal, Quebec, Canada.

We love bringing our jewelry to you though, so stay tuned to our next seasonal pop-up location. In the meantime, dive into the Ecksand experience through our website ecksand.com, where our jewelry is available for worldwide shipping.

As a first-tier dealer, we acquire our diamonds straight from the mines and cutting facilities we have strong relationships with. The mines we hand-select our diamonds from are located in Botswana, Canada, and Australia. These mines are 100% conflict-free mines that comply with the UN resolutions and the Kimberley Process scheme. Ecksand only sources diamonds from mines that are governed by strict, formal labour laws that ensure appropriate work conditions and prohibit child labour, among other standards, which ensure each Ecksand diamond is entirely ethically sourced. We go beyond the Kimberley Process to ensure we source stones from suppliers that actively take part in social economic redistribution, such as building hospitals or reinvesting in land conservation.

Ecksand carries Canadian-branded diamonds with GIA certification.

The benefit of owning an Ecksand Canadian diamond versus a diamond from Botswana or Australia is having the Canadian brand associated with it. We believe that all Ecksand diamonds have the same ethical value whether it’s from Canada, Australia or Botswana. As all Ecksand fine jewels are proudly handcrafted in our high-end Montreal Canadian atelier, we feel that is of utmost importance that you have a Canadian made ring crafted with ethical diamonds as the perfect ensemble for you.

At Ecksand, we are extremely conscious of the impact we have in the world. That's why we only acquire our diamonds from mines that share the same values as we do. Botswana has tied together its diamond wealth to invest in the future of the country and its people. GDP and standards of living for the people of Botswana are rising because the government, who owns a portion of the diamond production industry, puts this money back into the economy. In this way, Ecksand supports an ethical diamond production, social redistribution, and ensures that every Ecksand diamond is a 100% ethical diamond.

As a renowned Canadian jewelry brand, we pride ourselves on maintaining the highest level of transparency about the true characteristics of your natural diamond. At Ecksand, we offer GIA-certified natural diamonds to ensure you know the exact quality of your diamond.

So what is a GIA certification? The Gemological Institute of America (GIA) is the world’s authority on natural diamonds. Its “4C’s” have become the universal method for assessing the quality of a diamond. GIA-certified diamonds have undergone the GIA’s meticulous grading process. When choosing your Ecksand ring, you can select a conflict-free natural diamond that comes with a GIA certification. This certification allows you to know the exact characteristics of your diamond.

All Ecksand natural diamonds are untreated and unenhanced. To maintain our high standards of quality, we only select eye-clean natural diamonds with an impeccable cut.

At Ecksand, we offer lab-grown diamonds to cater to the varied preferences of our clients. To maintain our high standards of quality, we only select eye-clean lab-grown diamonds with impeccable cuts. As a renowned Canadian jewelry brand, we pride ourselves in maintaining the highest level of transparency about the true characteristics of your lab-grown diamond. This is why all of our lab-grown diamonds are IGI-, GIA-, or Ecksand-certified.

The International Gemological Institute (IGI) is renowned for grading lab-created diamonds. An IGI-certified diamond has undergone the IGI’s meticulous grading process to assess its true quality.

At Ecksand, we offer recycled diamonds to cater to the varied preferences of our clients. We offer recycled diamonds as an option for Ecksand engagement rings and in the creation of custom jewelry pieces to ensure you receive the perfect jewel. To maintain our high standards of quality, we only select eye-clean recycled diamonds with impeccable cuts. All Ecksand recycled diamonds are repolished, to meet these high standards, before being used to create new pieces of jewelry.

Ecksand offers financing for those looking for an alternative payment option through Affirm, which allows customers to pay the full price of the item over time instead of paying the full amount up front. To use this option, simply select Affirm as the preferred payment method during checkout.

We offer financing for those in the United States through Affirm. Use the Affirm app by visiting https://www.affirm.com/shop/ecksand to create your account and to provide your financial information so that Affirm can determine your eligibility for financing. Once approved, enter the purchase information, after which you will receive a virtual credit card. Finally, return to your cart and proceed to checkout, where your virtual credit card information can be entered or copied and pasted from Affirm.

The Affirm app is a financing option that allows you to buy now and pay over time instead of paying the full amount up front. Firstly, you’ll have to create an account with Affirm which will include providing financial information that will determine if you qualify for financing. If approved, you will be asked to provide all of the necessary information about your purchase and then you will be prompted to select the payment plan that works for you. Finally, you will receive a one-time-use virtual credit card to use on the Ecksand site. Just enter the virtual credit card information during checkout and enjoy your personalised financing option!

If you have a question we have not answered yet, our team of expert designers and customer relations associates are here to help.

• Call us at: 514-804-7263 (toll free: 1-866-726-7263)
• Email us at: sales@ecksand.com

We will get back to you during the following operating hours (EST timezone):

• Monday to Friday: 11am - 6pm
• Saturday and Sunday: 10am - 5pm

HOLIDAY HOURS:

• June 24th: Closed
• July 1st: Closed
• December 24th: 10:00 am - 2:00 pm
• December 25th: Closed
• December 31st: 10:00 am - 2:00 pm
• January 1st: Closed